Hibajiapp Privacy Policy – How secure is your information with us?

By using the hibajiapp.vu website and its mobile applications, you are deemed to consent to the terms outlined in this Privacy Policy. This policy clearly explains our methods of information collection, storage, and use.

Hibajiapp believes every user's privacy is a fundamental right. That's why we collect only the information necessary to provide services and store it securely.

This policy applies to all hibajiapp services – website, Android app, iOS app, and any associated subdomains or services.

Hibajiapp collects two types of information – what you provide directly and what is collected automatically during platform use.

You Provide Directly:

• Full name, date of birth & nationality (for registration and KYC)
• Email address and mobile number
• Password (stored encrypted, no one can view it)
• Copy of ID card or passport (for KYC verification)
• Payment-related information (mobile banking number or bank account)

Automatically Collected Information:

• IP address and device information
• Browser type & operating system
• Session duration and pages visited on the platform
• Gaming activity logs (bet amounts, wins-losses, etc.)
• Cookies and Similar Tracking Technologies

Hibajiapp collects information through various methods. Each method places the highest importance on user rights and consent.

Hibajiapp uses collected information only for specified purposes. No information is used for unauthorized purposes.

• To create, manage, and secure accounts.
• To complete deposit, withdrawal, and transaction processes.
• To comply with legal KYC and AML (anti-money laundering) policies.
• To provide customer service and resolve issues.
• To identify and resolve technical issues.
• To send promotional messages and offers subject to consent.
• To improve platform quality and enhance user experience.

Hibajiapp does not generally share your personal information with third parties. However, in certain specific circumstances, sharing may be necessary.

• Payment Providers: Necessary information is shared with payment service providers to complete transaction processing.
• Legal Authorities: Information must be provided if there is a court order or government directive.
• KYC Partner: Trusted KYC service providers are used for identity verification.
• Game Providers: Technical information necessary to run games may be shared with software providers.

Hibajiapp never sells or transfers your information to third parties for marketing or advertising purposes. This is our strict policy.

Hibajiapp uses industry-standard security technology to keep your information safe. Our security infrastructure is built in multiple layers.

• SSL 256-bit Encryption: All data transmission happens through encrypted connections.
• Password hashing: Passwords are encrypted and stored using the bcrypt algorithm.
• Two-Factor Authentication (2FA): OTP facility for added security.
• Regular security audits: Penetration testing by third-party experts.
• Suspicious login detection: Automatic alerts for unusual login attempts.
• Data Backup: Regular encrypted backups stored on secure servers.

Hibajiapp uses cookies to improve platform functionality and personalize user experience.

• Essential Cookies: Essential for the site to function properly. These cannot be disabled.
• Session Cookies: Maintains login session. Automatically deleted when the browser is closed.
• Preference Cookies: Remembers language selection and personal settings.
• Analytics Cookies: Platform usage statistics are collected for improvement.

Cookies can be controlled from most browsers. However, disabling certain cookies may prevent access to some features of the site.

As a hibajiapp user, you have some important rights over your own information.

• Right to Access: You can request to know what information we hold about you.
• Right to Correction: You may request correction of incorrect or incomplete information.
• Right to Deletion: You may request deletion of your information subject to certain conditions.
• Right to Portability: You can receive a copy of your data in a specific format.
• Right to Object: You may object to the use of your information for specific purposes.
• Marketing Opt-Out: You can unsubscribe at any time if you don't wish to receive promotional messages.

To exercise these rights, contact hibajiapp support team. We will respond within 30 business days.

Hibajiapp keeps your information only as long as necessary – no longer. Retention periods depend on the type of data and legal requirements.

• Personal information is stored while the account remains active.
• Even after account closure, some information may be retained for up to 5 years due to legal obligations.
• Transaction records are retained in accordance with financial regulatory authority guidelines.
• Session logs are generally deleted after 90 days.
• If you opt out of marketing, that information is updated immediately.

If you have any questions, concerns, or complaints about this Privacy Policy, contact hibajiapp support team. We're ready to help in Bengali.

Data-related requests (access, correction, deletion) can be submitted via email. After verification, a response will be provided within 30 business days.